{"id":2067,"date":"2025-10-01T17:30:03","date_gmt":"2025-10-01T17:30:03","guid":{"rendered":"https:\/\/pickapptechnologies.com\/?page_id=2067"},"modified":"2025-10-02T14:46:45","modified_gmt":"2025-10-02T14:46:45","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/pickapptechnologies.com\/?page_id=2067","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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Pickapp<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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At Pickapp, we value our customers and strive to provide reliable, fast, and secure delivery services. If for any reason you are not satisfied with your experience, this Refund Policy outlines the conditions under which refunds may be issued.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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1. Eligibility for Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Refunds may be considered in the following cases:<\/strong><\/p>

  • Delivery request was paid for but not assigned to a courier<\/em>.<\/strong><\/p><\/li>

  • Delivery could not be completed due to an error on our part.<\/strong><\/p><\/li>

  • Duplicate payments caused by a technical issue.<\/strong><\/p><\/li>

  • Items were lost or damaged during delivery (subject to investigation and verification).<\/strong><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    2. Non-Refundable Situations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Refunds will not be issued if:<\/strong><\/p>

    • The delivery was completed successfully.<\/strong><\/p><\/li>

    • The customer provided an incorrect address or contact details.<\/strong><\/p><\/li>

    • The package contained prohibited or improperly packaged items.<\/strong><\/p><\/li>

    • Delays were caused by circumstances beyond our control (e.g., traffic, weather, road closures).<\/strong><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      3. Refund Request Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      To request a refund:<\/strong><\/p>

      • Contact our support team within 7 days<\/em> of the delivery issue.<\/strong><\/li>
      • \u00a0<\/li>
      • Provide order details (reference number, delivery date, item description).<\/strong><\/li>
      • \u00a0<\/li>
      • Our team will investigate and notify you of approval or rejection of your request.<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        4. Refund Method<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        • Approved refunds will be processed within 5\u201310 business days<\/em>.<\/strong><\/p><\/li>

        • Refunds are returned using the original payment method.<\/strong><\/p><\/li>

        • Depending on your bank or payment provider, the refund may take additional time to appear.<\/strong><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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          5. Partial Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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          In certain cases, a partial refund <\/em>may be issued if:<\/strong><\/p>

          • Only part of the delivery was affected.<\/strong><\/p><\/li>

          • Service fees were incurred but not fully utilized.<\/strong><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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            6. Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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            If you have questions or need to request a refund, please contact us:<\/strong><\/p>

            \ud83d\udce7 [info@pickapptechnologies.com]<\/strong>
            \ud83d\udcde [+233 208 710 158]<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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