1. Who we are
Pickapp values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our courier service app and website. By using Pickapp, you agree to the practices described below. Our website address is: https://pickapptechnologies.com.
2. Information We Collect
When you use Pickapp, we may collect the following information:
-
Personal Information: Name, phone number, email address, delivery addresses.
-
Payment Information: Processed securely through trusted third-party providers (we do not store your full payment details).
-
Location Data: To enable real-time tracking of deliveries.
-
Device Information: Such as device type, operating system, and app usage data.
3. How We Use Your Information
We use your information to:
-
Process and deliver your orders.
-
Provide real-time tracking and delivery updates.
-
Communicate with you regarding your deliveries and account.
-
Improve our services, app functionality, and user experience.
-
Ensure security and prevent fraud.
4. Sharing of Information
We do not sell or rent your personal information. Your data may be shared with:
-
Couriers: To complete your delivery request.
-
Service Providers: For payment processing, customer support, or IT services.
-
Legal Authorities: If required by law or to protect against fraud, security threats, or misuse.
5. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
6. Data Security
We take reasonable measures to protect your information using encryption, secure servers, and regular system monitoring. All couriers undergo background checks to ensure your deliveries are safe and secure.
7. Your Choices
-
You may update or correct your account details through the app.
-
You may disable location sharing, though this may limit app functionality.
-
You can request account deletion by contacting us.
8. Children’s Privacy
Pickapp is not directed to individuals under 13 years of age. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 [[email protected]]
📞 [+233 208 710 158]